Here's what our customers & suppliers say

Our customers have given Aura Heating some brilliant reviews – among the best in the industry – for our boiler installation, heating and plumbing services and products.

At Aura Heating, we care deeply about leaving our customers in a better place than when we arrived. The value we deliver and our customers experience of our brand is so important to us.

Aura Heating is proud of our reviews – among the best in the industry – for our boiler installation, heating, and plumbing services and products.

But don't just take our word for it, see what our valued customers have to say about our boiler solutions and our engineers.

  • Consumer
    2 weeks ago
    I was very pleased with aura heating. Gary the boiler fitter who arrived was very professional and always willing to help in anything we wanted to know. He explained thoroughly so we understood. After his work he left everything spotless. So would i recommend aura heating “read more
  • Greg Floyd
    2 weeks ago
    Quick and simple no drama boiler replacement. My 15 year old boiler needed replacement and aura delivered parts on friday, replaced the boiler on saturday. Also replaced the original controller a few days later. Comms were excellent at every stage. Thanks for a great service. Greg
  • Andrew McPhilbin
    3 weeks ago
    What can i say but i have experienced a service par excellence, which is a rare find post covid. From start to finish these guys ticked the boxes. Communication was bang on point throughout, and although a unforseen problem occured during the install, the engineer/ tech read more
  • Jim Johnson
    1 month ago
    Friendly and efficient staff, the job was completed quickly and i’m very happy with the result
  • Crystal Rose
    1 month ago
    Aura heating supplied and installed a new heating system with solar panels and an air pump. All tradesmen were professional and proficient in their work and very friendly. Most of the work was completed in our absence, which lessened any upheaval. It was all done under read more
  • Jim Johnson
    1 month ago
    The guys that came to do the installation were brilliant ( marc and tom ) kept the place clean and were informative of what was happening, would thoroughly recommend
  • Godalming customer
    2 years ago
    We have had an excellent service having a new oil boiler fitted. Greg worked efficiently, coped with our old fittings and was friendly, helpful and tidy. A painless experience for us. Well done.
  • Don Penalver
    2 years ago
    My boiler was serviced last week. The young man who carried out the service was very polite, efficient and tidy when carrying out the service. He was prompt in arriving and left without any fuss. A very pleasant experience without fuss. Thank you.
  • Patricia Taylor⁸
    1 month ago
    I was fully informed when work to replace 32 year old boiler was going to happen. Greg morris was the engineer and it was a pleasure to have him around the place. He worked non stop to get it all done no mess anywhere to clear up. read more
  • A Croydon
    2 months ago
    Excellent job by heating engineer damian who arrived before 8am and worked tirelessly till well after 10pm to ensure my mum was left with a warm home during a cold snap. Please let damian know my mum really does think he is a genius and a read more
  • Phil Williams
    2 months ago
    The team have been absolutely brilliant in the install of our heat pump and the knowledge and understanding have been great. Thank you for your hard work during the process.
  • Lisa Whenman
    2 months ago
    From a start to finish aura heating company has been brilliant. The office staff was very friendly and helpful. Workman sean and adrian came to install the heating system and i was very impressed they were such lovely guys, very professional and friendly. Done such amazing read more

I would give Aura Heating 1st class, everything was cleaned up, I would recommend them to anyone.

Jan Richards Aura Heating Customer

"Gary Robinson and the team at Aura Heating were invited to join the Worcester Accredited Scheme in September 2005 and they remain a valued member today."

Alex Swann Worcester Bosch, UK market leader in domestic boilers

"We have worked really closely with Aura Heating for over the last 10 years and we have trained all their operatives in Power Flushing; a method of cleaning dirty debris from a heating system."

Richard Evans Fernox, Water Treatment Products

“I have had dealings with Aura Heating for 10 years, always excellent, monthly plan works out well for our pockets.”

Eileen Knight Aura Heating Customer

AgilityEco has worked with Aura Heating for many years now. During that time we have developed an excellent working partnership with their team, allowing us to collaborate on several major projects.

Their team are courteous, professional and their client care is of the highest quality. I have always been particularly impressed with their ability to add value to our projects by innovating and utilising their deep understanding of the gas and renewable energy markets. We need to place a lot of trust in our contracted workforce.

In Aura we have a first-class partner who can be relied upon to deliver time and time again.

Jon Kimber
Agility Eco
Agility Eco

Alto Energy has been working in partnership with Aura Heating since early 2022, and they have quickly progressed to being one of the most competent installers that we work with. Aura are committed to delivering low carbon, low running cost solutions to customers with old and inefficient heating systems, and this has been the motivation behind their transition from traditional heating installer to being at the forefront of the renewable heating revolution in the South East.

Alto Energy provides Aura with the highest quality products alongside design and technical support services, to ensure that between us customers are provided with a heat pump installation that delivers real-life bill savings and long-term reliability. Alto Energy is one of the UK’s leading designers and suppliers of heat pump systems since 2017, and have assembled an enviable team of heat pump experts, meaning that any heat pump installed by Aura will be underpinned by Alto Energy’s heat pump expertise. We would have no hesitation in recommending Aura as your chosen heat pump installer.

Scott Greening
Alto Energy
Alto Energy

Trust Pilot

"It was almost as if he wasn’t here, my experience from quote to install has been absolutely fantastic."

Tony Finn-Ford Aura Heating Customer

“Office team and engineers, nothing short of professional, have been excellent to work with.”

Steve Mullins Aura Heating Customer
Aura House